Shipping, without the confusion.
Everything you need to know about getting your Humanise order from us to you.
Order Processing
Orders are processed within 1–3 business days after confirmation.
Orders are not processed on weekends or public holidays.
You'll receive an order confirmation once your order has been placed.
Delivery
Estimated delivery time is 3–7 business days after dispatch.
Delivery timelines may vary depending on your location, courier availability and other external factors.
Once your order is dispatched, you'll receive tracking details.
Shipping Charges
Prepaid orders: Free shipping.
COD orders: ₹60 shipping charge.
Any applicable shipping charges will be shown before you complete your order.
Delivery & Tracking
Orders are delivered to the address provided at checkout.
Please make sure your shipping address and phone number are accurate before placing your order.
If your order is delayed beyond the expected delivery window, contact us and we'll help you check its status.
Address & Failed Delivery
Customers are responsible for providing accurate shipping details.
If an order is returned because of an incorrect address, incomplete address or failed delivery attempts, additional shipping charges may apply for reshipment.
If you need to change your address, contact us as soon as possible. We may not be able to change it once the order has been dispatched.
Damaged Shipments
If your order arrives damaged, contact us within 48 hours of delivery.
Please send clear photos or video of the damaged package and products, and retain the original packaging until the issue is resolved.
For the resolution process, refer to our Return & Refund Policy.
Need Help?
We're here to help with questions about your order, shipping or delivery.
By placing an order with Humanise, you agree to this Shipping Policy.